Sunday, March 8, 2009

turning dandelions into budding flowers

The pizza was soooo greasy. I am assuming this was in part due to the pig fat.”

A few days ago I wrote about the dandelions at Yelp. This past week, the New York Times dug a little deeper and now it seems that Yelp is getting some of its dandelions blown right back.

Since I don’t have both sides of the story, I can’t actually claim what local businesses have – that Yelp posts negative reviews or removes positive ones when businesses decline to advertise. But, what’s interesting is how one local business has found a genius way to fight back. Rather than go after Yelp’s dandelions in the digital forum, Pizzeria Delfina in San Francisco has taken the battle to the real world.

Staffers at Delifina are now proudly wearing printed t-shirts with negative reviews the pizzeria has received from Yelp users, or perhaps Yelp itself. Some of Delfina's favorite one star reviews have made it on the tees, like "The pizza was soooo greasy. I am assuming this was in part due to the pig fat,” or "This place sucks."

So, while local businesses can’t actually respond to any of the claims made on Yelp’s forums, nor can they take anyone to court, they can take the matter on for themselves. And the tees are apparently a hit with Yelp users, which just shows that all it takes is a bit of creativity to turn those dandelions into budding flowers. Bravo Delfina!

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